If you’re in West Malaysia, your plushie usually arrives in 2–3 business days via Poslaju! Otherwise, 5-7 business days.

Need it ASAP? We can arrange same-day delivery via Lalamove, depending on availability. Just DM us and we’ll sort it out for you!

Outside of Malaysia? International shipping is possible too, just holler at us in the DMs and we’ll check the rates for your location. 🌍✈️

Currently, we don't offer personalization options for the plushies themselves. However, stay tuned as we may offer personalized options in the future to make your Chubbies experience even more special!

Yes! All our plushies are made from non-toxic materials and are perfectly safe for children. They are small, soft, and lightweight, making them perfect for little hands to enjoy and squeeze. However, as with any small object, we recommend supervision for very young children to avoid choking hazards.

To keep your plushie in tip-top shape, we recommend spot cleaning with a mild soap and warm water. Avoid machine washing to preserve the soft fabric. After cleaning, simply pat it dry and it’ll be ready for more cuddles!

We want you to love your Chubbies plushie! If for any reason you’re not satisfied with your purchase, please refer to our Returns & Exchanges policy for more details. We accept returns and exchanges within 30 days of purchase, as long as the plushie is in its original condition.

Pre-order items will arrive approximately 2 weeks from your order date. If your order includes both pre-order and ready stock items, everything will be shipped together once the pre-order arrives.

Need your ready stock items sooner? Just contact us and we’ll be happy to help arrange it!

Whether you’re a brand, a creator, or just someone with a squishy idea, we’d love to hear from you! 💡 From cute collabs to launching the next iconic Chubbie, we’re all ears (well, technically we don’t have ears, but you get the idea).

You can totally hit us up below for custom production collabs or bulk ideas! Let’s make something seriously cute together.